Responsible Gaming at 7zebet

7zebet operates exclusively for adults aged 18 years and above. This is a non-negotiable requirement that applies to every player in Bangladesh, regardless of the game type, deposit amount, or account tenure. If you are under 18 years old, you must not register, deposit, or play on 7zebet under any circumstances.

At the point of registration, every new account holder confirms that they are 18 or older by accepting our Terms & Conditions. This declaration is legally binding. 7zebet further enforces this policy through mandatory Know Your Customer (KYC) verification — all accounts must provide a valid government-issued ID (National Identity Card, passport, or driving licence issued in Bangladesh) confirming the holder's date of birth before any withdrawal is approved.

What Happens if Age Cannot Be Confirmed

If an account holder is unable or unwilling to complete age verification, or if evidence emerges that a player may be under 18, 7zebet will:

• Immediately suspend all betting, casino, and deposit functions on the account;
• Freeze any account balance pending an investigation;
• Request additional documentation to confirm age;
• Permanently close the account and void all activity if the player is confirmed to be under 18.

Protecting Minors in Your Household

If you share a device or computer with minors, you are responsible for ensuring they cannot access your 7zebet account. We strongly recommend enabling password protection on your device, logging out of your 7zebet account after each session, and never storing your login credentials in a location accessible to children. If you are concerned that a minor in your household has accessed a gambling platform, contact our support team immediately for guidance.

Problem gambling can affect anyone, regardless of income, background, or experience with betting. It does not develop overnight — it tends to build gradually, which is why early recognition is so important. The following warning signs may indicate that gambling is moving from a form of entertainment into something more harmful.

If you recognise three or more of the above signs in your own behaviour, it is a strong indicator that gambling may be causing harm. We encourage you to use the tools described on this page — deposit limits, cool-off periods, or self-exclusion — and to reach out to the 7zebet support team at [email protected]. All responsible gaming enquiries are handled confidentially and with care.

Setting a deposit limit is one of the most effective ways to keep your gambling spend within a budget you are comfortable with. 7zebet allows every registered account holder to set a cap on the total amount they can deposit in BDT within a defined time frame. Three limit types are available:

Daily Deposit Limit

A daily limit restricts the total amount you can deposit into your 7zebet account within any rolling 24-hour period. For example, setting a daily limit of ৳2,000 means that once ৳2,000 has been deposited since midnight Bangladesh Standard Time, no further deposits will be accepted until the next calendar day.

Weekly Deposit Limit

A weekly limit applies across a rolling seven-day window from the day the limit is set. This option is well suited to players who prefer a single weekly budget rather than managing daily caps.

Monthly Deposit Limit

A monthly deposit limit is ideal for players who receive a regular salary or income and want to set a hard ceiling on their gambling spend for the entire month. The limit resets on the same calendar date each month.

Important Rules Governing Deposit Limits

• Decreasing a limit takes effect immediately — there is no waiting period when you reduce your cap.
• Increasing a limit requires a mandatory 7-day cooling-off period. The increase will not activate until seven full days have passed from the time of the request. This delay is intentional and cannot be waived.
• Removing a limit entirely also requires the same 7-day cooling-off period.
• Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer.
• To set, adjust, or enquire about your deposit limit, contact our support team at [email protected].

A time-out — also called a cool-off period — allows you to temporarily pause your access to 7zebet without making a long-term commitment to full self-exclusion. It is a useful option when you feel you need a short break from gambling but expect to return to recreational play in the future.

During a time-out, your account remains open but betting, casino games, and deposit functions are suspended. You may still log in to view your account history or contact support, but you cannot place bets or add funds.

To request a time-out, contact the 7zebet support team at [email protected] with your registered username, the duration you require, and the word "Time-Out Request" in the subject line. Your request will be actioned promptly. If you feel you need a longer break, consider requesting a full self-exclusion as described in the next section.

Self-exclusion is the most comprehensive responsible gaming tool available at 7zebet. It is designed for players who recognise that gambling has become, or is at serious risk of becoming, a problem in their lives. By requesting self-exclusion, you are asking 7zebet to prevent you from accessing the platform for an extended period — no exceptions.

What Self-Exclusion Covers

• Full suspension of all betting and casino game access;
• Suspension of all deposit functionality;
• Withdrawal of any available balance (processed to your registered payment method within standard processing times);
• Removal from all 7zebet marketing and promotional email lists;
• A notation on your account preventing re-registration under the same identity during the exclusion period.

Duration Options

• Minimum 6 months — the shortest available self-exclusion period;
• 1 year;
• 3 years;
• Permanent (indefinite) — if you select permanent self-exclusion, your account will be closed permanently and cannot be reopened under any circumstances.

Lifting a Time-Limited Self-Exclusion

Once a time-limited self-exclusion (6 months, 1 year, or 3 years) has expired, your account will not automatically reactivate. You must contact support to request reactivation, and a mandatory 7-day reflection period will be applied before access is restored. This waiting period cannot be waived under any circumstances. We strongly encourage you to consider whether returning to gambling is the right choice for your wellbeing before making that request.

If You Have Already Excluded Yourself

If you are currently self-excluded from 7zebet and encounter a situation where the platform appears accessible to you — for example, due to a technical issue or through a new device — you must not attempt to circumvent the exclusion. Contact support immediately to report the issue. Attempting to create a new account while self-excluded is a serious breach of our Terms & Conditions and may result in permanent closure of all associated accounts.

All responsible gaming tools at 7zebet are activated by contacting our support team directly. Here is the step-by-step process:

Recognising a gambling problem and asking for help takes courage. The 7zebet support team is here to listen and to help you access the tools described on this page — but we also encourage players who are struggling to seek guidance from professional support services. You do not need to be in crisis to reach out; early intervention is always more effective.

Practical Tips for Safer Gambling

• Set a strict budget before each session and treat any loss as the final cost of your entertainment — never chase it;
• Treat gambling as leisure, not as a source of income or a financial strategy;
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol or medication;
• Balance gambling with other recreational activities — socialising, sports, music, and time with family in Dhaka, Chittagong, Sylhet, or wherever you are in Bangladesh;
• Take regular breaks during sessions — step away, hydrate, and check in with how you are feeling;
• Keep track of how much time and money you spend on gambling each week — if the figures surprise you, that is worth paying attention to.

7zebet is committed to operating as a fair-play certified platform that genuinely cares about the long-term wellbeing of its players. Responsible gaming is not an afterthought for us — it is built into how we operate. We review our responsible gaming tools and policies regularly to ensure they remain effective and accessible to every player on our platform.

For questions about this Responsible Gaming policy or any of the tools described here, please also refer to our FAQ page or our Terms & Conditions, both of which contain additional information about account management and player obligations.